Insurance Service of WNY was started in Buffalo, New York in 1966 and moved to Orchard Park in 1972. In 1998, our agency joined the Northwoods Corporation, a local group of independent insurance agents.
Frequently Asked Questions
Where are you located?
Our primary office location is at the intersection of Lake Avenue and Southwestern Boulevard in Orchard Park, NY.
As a member of The Northwoods Group we have a network of more than 15 locations throughout NY State. Our agency locations are available to accept payments and perform other needed tasks.
How do I make a change to my policy?
You can make a policy change by calling our office directly. Thanks to our experienced service staff, you will not have to wait to hear back from your agent to answer a simple question or make a change to your policy.
Who do I call if I have a claim?
We offer a dedicated claims unit for our customers. If you need to reach us after hours, we have a list of all of our company claim telephone numbers so that you can reach a claim representative 24 hours a day.
At Insurance Service of WNY we have more than 30 companies to shop so that we can be sure we find you the best rates with the optimal coverage available for you and your family. We don’t have the constraints that a single company insurance agent does. Placing your trust in our agency group will be the last insurance decision you will ever need to make.
We have been serving the WNY community for more than 50 years and look to continue our high level of insurance service for many more years. Contact us today to discuss your needs.
Request a Call or Quote
Would you like to speak to one of our insurance agents, claim specialists, or customer service representatives? Submit your details and we’ll be in touch shortly. You can always email us if you would prefer.